Confidentiality and data protection

Personal information you have provided and those obtained from other sources in connection with your studies will be held securely and used by the University of South Wales (the University) during enrolment and after you leave the University for a variety of purposes including the administration of all academic records, student support services (including those relating to health and wellbeing), careers services and the operation of the University’s Regulations and Procedures. In addition the information will be used for research and the compilation of statistics and Alumni administration. The University’s full privacy notice can be found at Annex A.

To support your learning journey, the University would like to use the information you have submitted relating to your ethnicity as part of its Learning Analytics Programme. This information will help to enable the University to improve its teaching and support services to you and other students. Full details are available in our ‘Learning Analytics Information Booklet’.

Equality and Diversity Act 2010

We are committed to providing an inclusive learning environment. We do not discriminate unfairly, either directly or indirectly, against members of our community on the grounds of the Protected Characteristics as outlined in the Equality Act 2010.

International and European Union students studying in the UK

Students who are being sponsored under a Tier 4/Student route visa must also comply with the conditions and/or responsibilities imposed by their visa and cooperate with the University of South Wales in fulfilling its Tier 4/Student route compliance obligations. Student information is disclosed to UK Visas and Immigration (UKVI)/Home Office this could be for example regarding an immigration application you have made or concerning your attendance and engagement, or requests for information, including in connection with the prevention or detection of crime, the administration of illegal working and/or the apprehension or prosecution of immigration offenders.

If you are subject to immigration control and have a different type of visa that allows you to study in the University, you must ensure that you understand and abide by the conditions attached to your visa and comply with changes that UK Visas and Immigration (UKVI)/Home Office may make in relation to your visa type.

With the exception of fully online courses, as of 30 June 2021, EU students with settled, pre‑settled or other EU immigration permission and students travelling from the EU on a visit visa are obligated to evidence that they have appropriate immigration permission in order to enrol and study in the UK.

Complaints

USW recognises that there may be occasions where students feel they have cause for complaint about a service that they have received. USW’s Complaints Regulations and Procedure available at https://registry.southwales.ac.uk/student-regulations/student-complaints/ apply to students during their course and for a period up to 3 months  after leaving or graduating the USW. USW’s Complaints Regulations and Procedure can be accessed by students studying university courses at the University’s Partner Organisations where the complaint relates to academic matters. Where matters are the responsibility of the Partner Organisation students must access the Partner Organisation’s Complaints Procedure –  in such cases, students should contact the relevant Partner Organisation’s student services for details.

Events beyond our control

USW is committed to delivering your chosen programme of study together with its other services, however, sometimes we may be prevented from doing so by events that would reasonably considered to be outside of our control, such as an act of God, fire, explosion, flood or other natural disaster, acts of terrorism, civil commotion or riot, embargos, blockades, imposition of sanctions or international or national travel restrictions, pandemic, epidemic or acts or orders of governments. Where our ability to deliver our services to you is impacted by such an event, we will do all that we reasonably can do to make such changes to our delivery of the services so that we can continue to provide the services to you, albeit in a different format or using a different delivery method. Where we are able to do this, and USW considers it reasonable, USW will have no liability for any delay in performance of the services or for any changes made so that the services can continue.

Where we are completely prevented from delivering our services to you because of such an event and we are unable to make any changes that would allow us to continue, we may cancel the programme of study and if that happens, we will consider, based on the level of service received up to the date of cancellation, whether or not you are entitled to any potential refund (whether in full or in part as appropriate).

Student Declaration

•         I agree to abide by and observe all regulations applicable to students of the University of South Wales as specified in Annex B.

•         I agree to abide by the student casework regulations and procedures, as specified in Annex C.

•         I understand that if I have a student visa, my official financial sponsor may ask the University of South Wales to provide my course results and attendance to them.

•         I understand that if I have a Tier 4/Student route visa or other visa that allows me to study at any of the University’s campuses, I must comply with the terms of the visa and Immigration Authority requirements and I am aware of my immigration responsibilities and the record-keeping and reporting duties of the University of South Wales as specified in Annex D.

•         I understand that if necessary and appropriate that during or following any disciplinary investigation, the University reserves the right to inform a relevant professional/external body.

•         I acknowledge that tuition fees are due for each year or stage of my course. I agree that, should the Student Loans Company or my sponsor fail to pay my fees, then I will be liable for payment of the fees in full immediately and I am aware of the University’s sanctions for non-payment.

•         I agree to abide by and observe the University’s Fees and Debt Management Policy which is specified at Annex E and I understand that if I withdraw from my course, any reduction in fees will only be made in accordance with these regulations.

•         For courses that require referral to the Disclosure and Barring Services (DBS), I understand that sufficient clearance is required for me to remain enrolled on that course. 

•         I declare that, to the best of my knowledge, the information I have given in relation to my enrolment is correct. If any of the information supplied is incomplete or incorrect the University reserves the right to take any appropriate action, which may include withdrawal.

•         I understand that by accepting the Terms and Conditions I am entering into a legally binding agreement with the University of South Wales.