Certificates and Transcripts

Important | Update Friday 25 September 2020

Certificates and Transcripts

Due to the coronavirus pandemic, the University of South Wales, in March 2020, moved to all but a small number of essential staff working remotely, in line with Government guidance. 

Unfortunately, this affected the delivery of some university services provided to students, alumni and other interested parties, including the production of certificates and transcripts. 

The University is now implementing a phased return to campus for essential services, of which certificates and transcripts is one, with the aim of certificates and transcripts being produced and distributed during the autumn term, subject to any further covid-related restrictions.  Production will begin with documents for students awarded prior to, and at, the March 2020 assessment boards, followed by students awarded at the July 2020 assessment boards. 

All documents posted to an overseas address, please allow up to 6 weeks for delivery from date of postage.

Students awarded at Assessment Boards after April 2021:

Certificates and transcripts distribution will begin by the end of September 2021. All eligible students will be contacted by email after the publication of results to confirm distribution details.

Students awarded at Assessment Boards between December 2020 and March 2021:

All eligible students will receive an email to their student and personal email addresses week commencing 3rd May 2021 to confirm certificate and transcript distribution details. If you do not receive the email by 10th May please complete our enquiry form.

Posting of documents will begin in the week commencing 24th May 2021. 

Please allow until 5th July to receive your documents. Further information on how to contact us will be posted here (on 24th May) should you not receive them.

Students awarded at Assessment Boards between March and November 2020:

If you have not received your documents please access the following webpage for further instructions on how to contact us: https://registry.southwales.ac.uk/graduation/ive-graduated-whats-next/ .

Further enquiries

Further graduation information is available here.

For UNICAF student's document queries only, please complete our UNICAF enquiry form.

For all other non UNICAF students if the above does not answer your query please complete our general enquiry form


Your certificate will show the name that you have registered with the University, the Award that you have achieved, the grade that you have attained (if applicable), the date that your award was conferred at an Assessment Board, the date that it was issued and your Student ID.


In addition to the certificate, you will receive a document called a transcript which shows the same information, but includes your date of birth plus all the modules you studied and the results. 

There is usually one transcript per academic year of your course. 

Employers, or any HE institutions to which you apply may want to see your transcript for evidence of your performance. The reverse of the transcript provides information about the University’s grading scheme.

Certificates and transcripts are unique and valuable documents so be sure to keep them safe.

It is very important to note that your official document(s) show the name that you have registered with the University and your course information. If there are any errors (e.g. misspelling, missing name), please contact us via Advice Zone Online as a matter of urgency as changes cannot be made once your final award has been conferred at an Assessment Board.

The Bologna Process introduced the concept of the Diploma Supplement which is intended to provide information on the level and nature of the higher education (HE) qualifications attained by students in Europe and set them in the overall national qualifications framework.

The University, along with many others, is not yet in a position to provide the full Diploma Supplement but much of the information which it contains is already present in the certificate and transcripts which you will receive.

Further information on the contents of your programme of study can be obtained from the University’s Modules and Programmes database. This will take you to the Modules and Programmes database with general read only access for Students. Here you will find details of the course and modules studied, including the aims and objectives of the course and the learning outcomes of the course and modules.

By adding this information to your certificate and transcript you will have a full set of information to match the European standards.

No. As per University policy, you will not receive your certificate and/or transcript if you have an outstanding debt owed to the University. This will also apply to you if you become a debtor after registering for your ceremony. 

If you believe you currently owe a debt to the University, we would advise that you contact the Finance Department on 01443 483340 as soon as possible.

Academic Registry produces certificates and/or transcripts for all awarded students of the University following its Assessment Boards. The boards are held at regular intervals throughout the academic year.

These documents are usually distributed to students at, or following, the University’s graduation ceremonies.

Following the ceremonies, all the remaining documentation is posted out via Royal Mail to students unless requested otherwise via the Graduation System.

More information is available here.

You may be able to receive your certificate and/or transcript before you graduation ceremony. See below for availability.

If your Assessment Board is in March your certificate/transcript will be available in June

If your Assessment Board is in June your certificate/transcript will be available at or after the July Graduation Ceremonies

If your Assessment Board is in September your certificate/transcript will be available in November

If your Assessment Board is in November your certificate/transcript will be available at or after the December Graduation Ceremonies

All students can print off a copy of their online results which can be stamped, signed and authenticated by the University as a true and accurate reflection of the award/ credit achieved. 

Please contact your Campus Advice Zone

If we do have to send out your documentation, it is sent to the registered home address on your student record. 

If you wish have your documents sent elsewhere, or picked up by a third party, you can request this by logging into the Graduation System and registering your details.

All students are permitted to print off a copy of their online results which can be stamped, signed and authenticated by the University as a true and accurate reflection of the award/ credit achieved. Please contact your Campus Advice Zone.